This Web Site is owned and operated by Jols Pty Ltd (ACN 005 716 932 - ABN 004 716 932).
The Trade Practices Act and similar State and Territory legislation in Australia may confer rights and remedies on you in relation to the provision by us of goods or services on the Web Site, which cannot be excluded, restricted or modified. We do not exclude these rights but do exclude all other conditions and warranties implied by custom, law or statute.
We are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with use of this Web Site or a Linked Web Site. You must take your own precautions to ensure that whatever you select for your use from this Web Site is free of viruses or anything else that may interfere with or damage the operations of your computer systems. We do not warrant that your access to the Web Site will be uninterrupted or error free or that any defects will be corrected.
CREDIT CARD ISSUES
Your credit card details will only be retained by our acquiring National Australia bank. National Australia Bank processes your payment and Jols Pty Ltd arranges your goods to be despatched.
In the case of a suspected fraudulent transaction, card details may be disclosed to the store/merchant for the sole purpose of performing further checks. Jols Pty Ltd does not or is not permitted to retain these details. Jols Pty Ltd will not be responsible for any misuse of stolen credit cards. We are entitled to treat any transaction carried out by any other user as authorised by you unless, prior to the transaction, you have notified your bank to cancel that user's access method and the device is destroyed.
Credit Card Payment from International Customers
We no longer accept credit card payment from International customers, except customers in the following countries, Australia and New Zealand. International customers may purchase with payment made by Telegraphic Transfer Clear Payment to JOLS bank account.
Confirmation of Credit Card Ownership
JOLS may request a copy of your credit card (both front and back of the card), your signature and proof of identity, such as your drivers license. To speed up your transaction, you may submit this information electronically to firstname.lastname@example.org or
Fax to JOLS:
International Fax: +61 3 9338 8255
Local Fax: 03 9338 8255
In addition, customer please note if your total order is MORE THAN $500 GST Inclusive (Australian dollars), payment has to be made by DIRECT DEPOSIT to JOLS' Bank account due to Security matters.
At JOLS discretion, customer may be asked to contact credit card provider to reverse transaction and requested for Bank Deposit payment, even if the total order is less than $300 GST Inclusive (Australian dollars).
We accept Visa, MasterCard, Bank Card and American Express.
We are happy to accept your returns and you can exchange them for another size or colour if you wish provided it is within 14 days of your original purchase date. Please include a self-addressed prepaid post satchel (Express or Registered Post satchel is best). If no satchel is provided, there will be reshipping fee which is the responsibility of the buyer. Goods must be returned in their original, unworn condition, with packaging and tags attached. Damaged or worn items are not eligible for exchange and will be returned to the customer.
Please return the goods to:
11 - 13 BUTLER WAY
TULLAMARINE VIC 3043
Please include a note with your exchange detailing your request. We are not responsible for any returned items lost in transit.
Shipping charges are not refundable so please choose your order carefully.
Please choose carefully. We do not give refunds if you simply change your mind or make a wrong decision.
You can choose between an exchange or credit where goods are faulty. Customers are required to contact Jols Pty Ltd by phone, fax or email and authority for returns must given by Jols Pty Ltd prior to any returns. Please retain your receipt for proof of purchase.
Internet customers please note that images of products shown on the website could be slightly different from the actual products.
All goods that have been paid in full will be despatched within 3 working days in Australia. If the products are out of stock, customers will be notified within 3 working days via contact details provided to Jols Pty Ltd.
This Web Site is our copyright property. You are provided with access to it only for your personal and non-commercial use.